Terms of Service

Removed Fast provides a Google review removal service. We analyze reviews submitted by clients, identify potential policy violations under Google's content policies, and submit removal requests to Google on the client's behalf. We do not guarantee removal of any review. The final decision on whether to remove a review rests solely with Google.

You must be at least 18 years of age and have the legal authority to enter into these Terms. By using our services, you represent and warrant that you are the owner or authorized manager of the Google Business Profile associated with the review(s) you submit for removal.

You submit the Google Maps review link(s) through our intake form. We analyze each review against Google's published content policies. If we identify a viable policy violation, we build a case and submit a removal request to Google. If Google removes the review, you are charged $350 per successful removal. If Google does not remove the review, you pay nothing.

Performance-Based Model: You are only charged when Google successfully removes a review. The fee is $350 per review removed.

Temporary Hold: When you submit a review for removal, a temporary authorization hold of $350 per review is placed on your payment method. This hold is not a charge. It is released within 5 to 7 business days if the review is not removed.

Charge Upon Removal: If Google removes the review, the $350 charge per review is captured from the authorization hold. This charge is final and non-refundable once the review has been successfully removed.

No Upfront Fees: We do not charge any upfront fees, retainers, setup costs, or monthly subscriptions.

If a review that we successfully removed is reposted or returns to your Google Business Profile, we will refile the removal request at no additional cost. If we are unable to get it removed again, we will issue a full refund of the $350 originally charged for that review. This guarantee applies for the lifetime of your Google Business Profile.

If a review is not removed by Google, you are not charged and owe nothing. If a review is removed and the charge is captured, that payment is final and non-refundable, except as provided under the Lifetime Guarantee in Section 5. Temporary authorization holds that are not captured are automatically released by your financial institution within 5 to 7 business days.

You agree to provide accurate and truthful information in the intake form, including your name, email, phone number, and the correct Google Maps review link(s). You confirm that you are the owner or authorized manager of the Google Business Profile associated with the submitted review(s). You agree not to flag, reply to, interact with, or otherwise engage with the review(s) you have submitted for removal, as doing so may negatively affect the removal process. You understand and acknowledge that Google makes the final decision on all review removals and that results are not guaranteed.

While we have a proven process and strong track record, we cannot and do not guarantee that any specific review will be removed. Google has sole discretion over its content moderation decisions. Our service is limited to identifying policy violations and submitting removal requests on your behalf. The performance-based pricing model reflects this: you only pay if and when a removal is successful.

All information you provide to us, including your business details, review links, and contact information, is treated as confidential. We will not share, sell, or disclose your information to any third party except as necessary to provide our services or as required by law.

To the fullest extent permitted by applicable law, Removed Fast and its owners, officers, employees, agents, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services, including but not limited to loss of revenue, loss of customers, damage to reputation, or loss of data. Our total liability to you for any claim arising out of or related to these Terms or our services shall not exceed the amount you have actually paid to us in the twelve (12) months preceding the claim. This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort, negligence, strict liability, or otherwise.

You agree to indemnify, defend, and hold harmless Removed Fast and its owners, officers, employees, agents, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to your use of our services, your breach of these Terms, any inaccurate or misleading information you provide, or any violation of applicable law.

Any dispute, claim, or controversy arising out of or relating to these Terms or our services shall first be attempted to be resolved through good faith negotiation. If the dispute cannot be resolved through negotiation within thirty (30) days, it shall be resolved through binding arbitration administered in accordance with the rules of the American Arbitration Association. The arbitration shall take place in Broward County, Florida. Each party shall bear its own costs and attorneys' fees unless the arbitrator determines otherwise. You agree that any dispute resolution proceedings will be conducted on an individual basis and not as a class action, collective action, or representative action.

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of laws principles. Any legal action not subject to arbitration shall be brought exclusively in the state or federal courts located in Broward County, Florida.

We reserve the right to update or modify these Terms at any time. Changes will be posted on our website with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the revised Terms. We encourage you to review these Terms periodically.

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Upon termination, any pending authorization holds will be released and no further charges will be applied for reviews that have not been removed.

All content on the Removed Fast website, including text, graphics, logos, images, and software, is the property of Removed Fast or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Removed Fast with respect to your use of our services and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.

If you have any questions about these Terms, please contact us at:

Removed Fast
Email: hello@removedfast.com
Website: www.removedfast.com